We carry out an environmental scan to review current and anticipated factors that impact the client’s organization. We help them define and focus on their core services. We conduct an operational assessment to identify the gaps and align operations to strategy.
We engage leadership and employees in designing the framework for strategy deployment, and collaborate with departments and services to create scorecards using process and outcome metrics for their key processes. We establish linkage between the daily work and strategy for the frontline using visual management.
Project Selection and Prioritization
We work with operational teams to identify, select, and prioritize projects that are aligned to the organization’s strategic objectives, delivers best value to customers/patients and families, and optimizes use of our client resources.